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- Shipping Policy
- Shipping Policy
All orders are processed within 1–3 business days, not including weekends or public holidays. Once shipped, tracking information is provided via email, allowing customers to monitor their order’s journey.
- Domestic Shipping:
Estimated delivery within 5–7 business days. Shipping rates are calculated at checkout based on location and selected service.
- International Shipping:
Orders are shipped globally, with estimated delivery in 7–21 business days. Customs fees or import taxes may apply and are the responsibility of the customer. Delays due to customs are outside the control of the shipping provider.
- Shipping Carriers:
Reliable shipping partners are used to ensure timely and secure delivery. Carrier options may vary by region and are selected based on performance and service availability.
- Shipping Issues:
If a package is lost, delayed, or arrives damaged, contact customer service within 7 days of the expected delivery date. Claims must include the order number and, if applicable, photos of the damaged item. Each case is assessed individually to determine an appropriate resolution.
